ShipsAt launchWave 2Wave 3Wave 4
Profitable growth

See everything one growth decision sets in motion.

Growth becomes predictable when one place covers the whole customer lifecycle. Beacon's Growth, Finance and Capacity systems do that together — which customers to go after, who has to close them, what it takes to deliver them, and what they return over their life.

ACQUIREwhat it costs to winONBOARDwhat it costs to go liveSUPPORTwhat it costs to serveRETAINwhat it grows intoAcquirewhat it costs to winOnboardwhat it costs to go liveSupportwhat it costs to serveRetainwhat it grows into
$350,000 into one campaign $1M of new business, by month three 5 reps to close it inside the quarter 5.6× lifetime value to cost of winning
The money

$350,000 into growth. Follow it through the whole company.

One campaign, one group of customers, and three years of watching what they do. Everything on this page is a consequence of the same sum of money.

PUT IN$350,000one campaign, one groupMONTH 3$1M won15 new customersMONTH 5All 15 liveYEAR 35.6× LTV/CAC$3.6M of revenuePUT IN$350,000one campaign, one group$1M wonMonth 315 new customersAll 15 liveMonth 55.6× LTV/CACYear 3$3.6M of revenue
Illustrative
Who it buys

But customers are not worth the same.

Beacon prices every group you sell to — what it costs to win them, bring them live and serve them. Enterprise keeps 68 cents of the dollar, self-serve 88, and that gap decides what your money earns.

WHAT THE BOARD IS SHOWN78% gross margin, company-wideReportedWHAT IT IS AN AVERAGE OFEnterprise68%months of implementationMid-market78%weeks of guided setupSMB88%self-serveREPORTED78% company-wideAN AVERAGE OF68%Enterprisemonths of implementation78%Mid-marketweeks of guided setup88%SMBself-serve
Illustrative
Segment intelligence

Beacon finds the groups that behave alike. Size is not one of them.

Beacon cuts your customer base by how customers arrived, what they bought, how well they fit and how fast they reached value, then scores every group it finds. Four come out ahead, and they sit in different size tiers.

CAC PAYBACK, MONTHS0102030Mid-market inboundMid-market · 180 accounts · 4% churn9 moFounder-led design partnersEnterprise · 12 accounts · 2% churn10 moEnterprise partner-sourcedEnterprise · 28 accounts · 3% churn16 moSMB paid-socialSMB · 1,240 accounts · 21% churn28 moCAC PAYBACK, MONTHSMid-market inboundMid-market · 180 accts · 4% churn9 moFounder-led design partnersEnterprise · 12 accts · 2% churn10 moEnterprise partner-sourcedEnterprise · 28 accts · 3% churn16 moSMB paid-socialSMB · 1,240 accts · 21% churn28 mo
Illustrative
Expansion

The right group keeps growing after you win it.

Winning a customer is the start of the number, not the end of it. Beacon follows what each group does afterwards — mid-market inbound doubles inside four years, paid-social small business more than halves.

REVENUE FROM ONE GROUP, INDEXED TO THE DAY YOU WIN THEM0100200300Won1 yr2 yr3 yr4 yr268Founder-led207Inbound152Partner-sourced45Paid-social0100200300Won2 yr4 yrFounder-led268Inbound207Partner-sourced152Paid-social45
Illustrative
The ranking

Beacon scores every group. The money follows the score.

Each group is scored on what it returns, how fast it grows, how quickly it pays back and what margin it earns. Mid-market inbound comes out top of the four — and that is where the $350,000 goes.

RETURNGROWTHPAYBACKMARGINSCOREMid-market inboundMid-market · 180 accounts8380886078Founder-led design partnersEnterprise · 12 accounts6896832775Enterprise partner-sourcedEnterprise · 28 accounts5062582758SMB paid-socialSMB · 1,240 accounts24489332Mid-market inbound78Mid-market · 180 acctsRETUGROWPAYBMARGFounder-led75Enterprise · 12 acctsRETUGROWPAYBMARGPartner-sourced58Enterprise · 28 acctsRETUGROWPAYBMARGSMB paid-social32SMB · 1,240 acctsRETUGROWPAYBMARG

Paid-social small business earns the best gross margin of the four — 88 cents on the dollar, self-serve, nothing to implement — and still scores lowest by a distance. A high margin on a customer who leaves is not a good customer.

The same ranking every team agrees on →
Illustrative
Where the money goes

The $350,000 goes to mid-market inbound. Here is what that takes.

Winning one costs $36,900 on average. Five stages follow: the campaign, the pipeline it makes, the people to close it, onboarding, and what comes back.

PUT IN$350,000one campaign, aimed at one groupNEW CUSTOMERS WON, WEEK BY WEEK05101515wonCampaign startsQuarter end$22.1k of it is marketing — what this campaign buysQUALIFIED PIPELINE YOU WORK$3.2Mat 3.2× coverageCLOSES AT 31.25% — THE INVERSE OF 3.2× COVERAGE$1Mwon, by month 3REPS IT TAKES, ALL WORKING THE QUARTER$199kRep 1$199kRep 2$199kRep 3$199kRep 4$199kRep 5$1M closed inside the quarter$199k each · planned at 75% of quota, not 100%WHAT THEY COST AFTER YOU WIN THEM · THREE YEARS0$450k$900kWon1 yr2 yr3 yrOnboarding $139kRenewals $120kSupport $559kNET REVENUE, AFTER ALL COSTS+$88.6kYear 1+$973kYear 2+$1.2MYear 3Year one carries the whole $583k of winning themPUT IN$350,000one campaign, aimed at one groupNEW CUSTOMERS WON, WEEK BY WEEK05101515wonCampaign startsQuarter end$22.1k of it is marketingQUALIFIED PIPELINE YOU WORK$3.2Mat 3.2× coverageCLOSES AT 31.25%$1Mwon, by month 3REPS IT TAKES, ALL WORKING THE QUARTER$199kRep 1$199kRep 2$199kRep 3$199kRep 4$199kRep 5$1M closed inside the quarter$199k each · at 75% of quotaCOST AFTER YOU WIN THEM0$450k$900kWon1 yr2 yr3 yrOnboarding $139kRenewals $120kSupport $559kNET REVENUE, AFTER ALL COSTS+$88.6kYear 1+$973kYear 2+$1.2MYear 3Year one carries the $583k of winning them

Illustrative
The year

The rest of your year is $12.7M, made the same way.

Split the run to $52M by where the revenue comes from and three bands appear: customers you already have, this one campaign, and everything still to run.

ANNUAL RECURRING REVENUE · AXIS STARTS AT $30M$30M$35M$40M$45M$50M$55MToday · $34.0M6 months12 months18 monthsTARGET$52.0MCustomers you already have — $38.1M by the TargetCampaigns still to run$12.7M · 13 more like this oneTHIS CAMPAIGN$1.20Msteps up at renewal$30M$40M$50MToday9 mo18 moTarget $52MAlready yours $38.1MThis campaign $1.20MStill to run $12.7M — 13 more
Illustrative
What this buys

A growth engine that repeats, because you know what each move earns.

Growth stops being a bet on volume and becomes a plan built out of moves that have already proved what they return.

For you
5.6×

What a customer is worth over their life, against what it cost to win them — measured for the group you are buying, not hoped for.

For your team
13

One number everyone can plan against — how many more of these the year needs, and who has to be free to close them.

For your board
$52M

A target with the working attached: three bands, and you can open any of them down to a single campaign.

Next · Chapter three

You know what one move does. Now build the year out of it.

A decision you can follow end to end is the unit a plan is made of. Next, Beacon models several futures out of those units, sees each one forward, and commits the one you choose — with every dollar in it tracing back to a move that already earns.